Friday, September 6, 2013


In conjunction with your state banking association, I am offering a two-part webinar on mobile banking that you will not want to miss!

Part I
September 13, 2013, 1:30-3:30 CT

Regulatory & Compliance Issues:
Managing the Risks
Mobile banking and related technologies including mobile capture and bill pay present extensions of existing technologies for regulatory and compliance purposes. When new delivery channels are introduced for existing capabilities, it is critical that internal controls, regulatory compliance, and bank polices and procedures are developed to manage any incremental risk that is introduced. This session will look at the underlying products and services, and discuss the additional controls and policies that are required to ensure that risk is effectively mitigated and managed. Participants will gain:

Perspective on new delivery channels

Insight into appropriate control structures

Ideas for managing and mitigating risk across both employee and
customer channels

Part II
September 20, 2013, 1:30-3:30 CT

Developing a Mobile Strategy for Community Banks
Mobile Banking has quickly become an expected service offering for
bank customers. Consumer's desire to do more on the mobile device, combined with extensive advertising at a national level, have driven awareness and rapid adoption.
In spite of this, there are banks who are yet to invest in this technology. Many who have deployed Mobile Banking have done little beyond offering the basic product.  What is needed? A strategy.  One that encompasses five pillars: technology
, operations, compliance, promotion, and innovation.  This session will provide banks with the information and techniques necessary to select, implement, promote, and manage a broad Mobile Banking delivery channel, both now and in the future.

 Key take-aways include:

Available delivery options

Compliance and security considerations

Promotion to build loyal users

Business banking opportunities

Managing a remote delivery channel well

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